Towpath CU Coronavirus Updates

At Towpath Credit Union, our priority is the well-being of our Members, employees, and communities, so we have taken steps to ensure that we are doing everything we can to promote safety and health of our community while continuing to offer our Members uninterrupted financial services.

Face Coverings Required in Lobbies

Per the State of Ohio's guidelines, a face covering is required to be worn over your mouth and nose to enter a Towpath CU branch. 


Distance Banking Options

Although Towpath Credit Union branches are open at this time, we are limiting the access to our lobbies and strongly encourage the use of our online products and services:

  • Online banking servicesCheck balances, pay bills, view statements, transfer funds between Towpath CU accounts
  • Mobile app services: Check balances, mobile check deposits, pay bills, view statements, transfer funds between Towpath CU accounts
  • Lending services: Loans can be completed and signed entirely online or through email, texting, and phone calls in most cases.
  • Drive-thru services: Cash withdrawals, check deposits, shared branching transactions, check ordering, debit card ordering, address changes, transaction disputes, and loan and credit card payments

For a full list of digital, virtual, drive-thru, and ATM solutions, please click here

If you have been financially impacted by the COVID-19 Pandemic and would like to learn more about available relief options, please contact us.  


Helpful Links


Expired Ohio Driver's License Information

For Members who use the Shared Branching Network to complete transactions at Towpath Credit Union, we can accept expired Ohio driver's licenses (if the expiration date falls on or after March 10, 2020). We cannot accept expired out-of-state driver's licenses at this time. *

If a customer’s license, ID card, or vehicle registration (including plates and stickers) expired on or after March 9, 2020, the expiration date has been automatically extended until 90 days after Ohio's state of emergency ends or December 1, 2020, whichever comes first.

 

 * This information was provided to Towpath Credit Union in partnership with the Ohio Credit Union League. Information provided is subject to change. Towpath Credit Union and the Ohio Credit Union League are not responsible for legal or policy changes that may result in interruption of services by Towpath Credit Union.